NextEra BD Policies

Effective Date: November 1, 2026

1. Privacy Policy

NextEra BD LLC respects the privacy of its customers, website visitors, and users of its digital services.

We may collect information provided directly by customers when they contact us, request a quotation, subscribe to our services, create an account, or communicate with our team.

  • Customer or company name
  • Contact information
  • Business information
  • Service requirements
  • Billing and payment-related information

We use this information only for legitimate business purposes, including providing our services, processing subscriptions and payments, customer support, implementation, account management, and improving our services.

NextEra BD does not sell or rent customers' personal information to third parties.

Where payment services are provided through authorized payment service providers, payment information may be processed directly by the relevant payment provider according to its own security and privacy policies.

We take reasonable organizational and technical measures to protect customer information against unauthorized access, misuse, disclosure, or loss.

For any privacy-related inquiry, customers may contact NextEra BD through the official contact details published on our website.

2. Refund Policy

NextEra BD provides software, digital solutions, implementation, customization, integration, training, and related professional services.

Customers may request a refund by contacting NextEra BD and providing the relevant subscription, invoice, or payment information.

Refund eligibility will depend on the status of the purchased service.

  • Payment was made incorrectly or duplicated.
  • The paid service has not yet been activated or delivered.
  • NextEra BD is unable to provide the agreed service.

Once implementation, customization, subscription activation, consulting, training, integration, or another agreed service has started, amounts related to services already delivered or work already performed are generally non-refundable.

Approved refunds will be processed through the applicable payment method whenever possible and may be subject to the processing time of the payment service provider or issuing bank.

Any refund request will be reviewed by NextEra BD based on the applicable quotation, subscription, contract, and service status.

3. Service Pricing

NextEra BD provides subscription-based software and digital business solutions.

Pricing may vary depending on the selected solution, number of users, implementation requirements, integrations, customization, and service scope.

Starting Subscription Package

NextEra BD Light Solution

  • Up to 5 users
  • EGP 5,000 per month
  • Billed annually
  • Additional user: EGP 1,000 per user/month

Additional implementation, customization, integration, training, or professional-service fees may apply depending on the customer's requirements.

Final pricing and scope are confirmed through an official quotation or service agreement before payment.

4. Shipping Policy / Digital Services Statement

NextEra BD provides software, SaaS subscriptions, digital solutions, implementation, customization, integration, training, consulting, and other professional services.

NextEra BD does not sell or ship physical products through its website.

Therefore, no physical shipping or delivery policy applies.

Digital services are activated, implemented, or delivered electronically according to the agreed quotation, subscription, project scope, or service agreement.

NextEra BD LLC

9 Abdalla Deraz St., Ard El-Golf, Nasr City, Cairo 11757, Egypt.